FAQ

General Inquiries


What are your opening hours?

Our massage therapists are available between 10 a.m. and 10 p.m. on weekdays, and between 11 a.m. and 8 p.m. on Saturdays and Sundays. The last massages begin at 8:30 p.m. during the week, and at 7:00 p.m. on the weekend.

The floatation baths, the Finnish sauna, as well as the relaxation area, are accessible between 10 a.m. and 8 p.m. on weekdays, and between 11 a.m. and 6:30 p.m. on the weekend.

 

Is it easy to find parking?

Parking spaces in the alley on the right side of the building are reserved to L’Absolu SPA clients.

You can also park on the street at no fee.
Exceptions on the east side of the street:
– From April 1st to December 1st: Monday and Friday between 1:30 p.m. and 2:30 p.m.

 

How do I get to you by metro?

We are located in the Ahuntsic-Cartierville neighborhood, 10 minutes away from the Sauvé metro station, by walk.

How to get there

 

Do I need to book my appointment in advance?

It is always best to book in advance if you want to make sure you get what best suits your schedule.

However, because of our many rooms and massage therapists, we sometimes have openings at a short notice. You can book your appointment over the phone 514-383-6363 or online.

It is always best to book for a Finnish sauna and/or a floatation bath at least 30 minutes beforehand.

 

What should I bring with me?

You don’t need anything except clean sandals if you’re not comfortable being barefoot, as shoes are not allowed in the spa. We provide a bathrobe, a towel, as well as everything you might need to take a shower (shampoo, conditioner, body wash).

 Payment & Cancellation Policy


What payment methods are accepted?

We accept debit cards, VISA, Mastercard, as well as cash.

 

What is your cancellation policy?

In case of a cancellation with less than 24 hours notice, you will be charged the full value of the cancelled appointment.

 

What happens if I’m late?

Clients are expected at least 10 minutes prior to the time of their appointment. L’Absolu SPA cannot be held responsible for delays, regardless of the cause. We will always try our best to honor the duration that has been paid for, without penalizing the customers who follow.

 

Is it possible to get gift certificates?

We offer gift certificates for each of our services. You can also buy a certificate in the amount of your choice.

Gift certificates can be purchased online or by phone with VISA or Mastercard, or in person by debit, VISA, Mastercard or cash.

Our certificates are valid for a period of one year, after which they will keep the same monetary value.

 Massages


What type of massages do you offer?

We offer a wide variety of techniques depending on the training of each of our massage therapists.

However, all of our massage therapists are trained to offer both relaxing massages and therapeutic massages. We offer massages specifically adapted, with a pressure and a varied rhythm according to your needs.

At L’Absolu SPA, we believe that a massage should unify the whole body, rather than simply segment its every part. We offer enveloping and warm massages, usually favoring slowness.

For more info.

 

Are your massage therapists trained and certified?

All our massage therapists are accredited and can issue receipts for insurance purposes.

In good standing with the codes of ethics, the receipt can be issued in the name of the person receiving the massage only.

If, however, you are purchasing it for a company, we can provide you a receipt for tax purposes.

 

Do you offer massages for pregnant women?

We provide massages to pregnant women who are over 12 weeks along in their pregnancy. However, it is very important to mention this when making your appointment since only massage therapists who have received a specific training are allowed to massage pregnant women.

Since everybody’s health differs, it is always best to seek the advice of your doctor before receiving a prenatal massage, to ensure that it does not pose a risk to you or your baby.

 

Do you offer massage for children?

We do offer massages to minors, as well. An authorization must, however, be signed by the parent or legal guardian.

 

What massage oil do you use?

Our massage gel is composed of natural ingredient of the highest quality. It is enriched with vitamins and plant extracts stimulation the natural defenses of the epidermis and helping to restore a better skin elasticity. It is also hypoallergenic, non-sticky and odorless.

It is composed of emulsifying vegetable wax, safflower oil, soybean oil, avocado oil, extra pure beeswax, vitamin E, A & C, and aloe.

 

Do you have showers?

Each of our massage rooms has its own shower. We also provide shampoo, conditioner, shower gel, and well as bath towels and bathrobes.

 

Is it possible to receive a couple’s massage?

Yes, it is possible to receive a massage for two, in the same massage room. Make sure you specify it when you book your appointments.

Floatation Bath


What should I expect for my floatation bath session?

It is best to avoid shaving on the day of your appointment. Although not unsafe, the quantity of Epsom salt in the water may burn an irritated skin. A protective jelly jar will be made available in case you want to add an extra protective barrier to a wound on your skin.

We provide bath towels and bathrobes, as well as every thing you might need in the shower. We also offer disposable shower caps for free, and have Speedo caps as well, at a cost of $ 10, taxes included.

Shoes are prohibited at all times inside the spa, so it is important to wear sandals or slippers if you are not comfortable walking barefoot.

 

Is the water changed between each session?

Since Epsom salt acts as a natural antiseptic, it is not necessary to change the water between each session. However, a rigorous maintenance is carried out between each session. In addition, the water is constantly filtered and treated with quality products that are also gentle and healthy for the skin.

We constantly check the levels of pH, alkalinity, and temperature of the water, to ensure optimal conditions of hygiene and comfort.

 

In which specific order should I do the floatation bath, massage and the Finnish sauna?

The order in which your day will take place is completely up to you as each service contributes to improving the next.

 

How does a floatation bath session take place?

Our staff will be present to five you all the information you need before the session.

After taking a shower (available in each of the floatation rooms) you can get inside the bath and lay on your back. You will be able to control the intensity of the light, as well as the volume of the music, in order to make the most of your experience.

The water temperature is kept at body temperature to avoid any contrast with your skin and the surrounding air.

We suggest you take advantage of the session without a swimsuit. It is much more comfortable to float when your skin is only touching water.

 

Is it recommended for pregnant women?

Yes, it is even quite enjoyable for pregnant women. Indeed, they can enjoy the many virtues of our baths throughout their whole pregnancy.

 

Is it possible to receive a massage at home?

No, all of our massages take place at L’Absolu SPA.

Finnish Sauna


How does a session in the Finnish sauna take place?

In order to fully enjoy its benefits, we suggest everyone do at least 2 cycles.

 

What’s a cycle?

A 10-15 minutes session inside the sauna, followed by a cold shower and a rest period of a minimum of 10 minutes.

 

Is it recommended during pregnancy?

It is not recommended for pregnant women to use a sauna. Even if the heat does not bother you, a significant increase in body temperature can be detrimental to the development of the fetus.